Heliopolis, Egypt

- Answering calls, taking messages and handling correspondence - Maintaining diaries and arranging appointments - Typing, preparing and collating reports filing - Organising and servicing meetings (producing agendas and taking minutes) - Managing databases - Prioritisings workloads - Implementing new procedures and administrative systems - Liaising with relevant organisations and clients - Coordinating mail-shots and similar publicity tasks - Logging or processing bills or expenses - Acting as a receptionist and/or meeting and greeting clients - If more senior, recruiting, training and supervising junior staff * Needed skills for secretaries : - Good communication, customer service and relationship-building skills - Team working skills - Organisation and time management skills - Attention to detail - Negotiation skills - Assertiveness - Flexibility - Tact, discretion and diplomacy - The ability to be proactive and use your initiative: to see what needs doing and to do it - The ability to use standard software packages (eg Microsoft Office)and to learn bespoke packages if required